Täname tellimuse eest. Hindame teie tegemisi ja oleme pühendunud teile parima võimaliku teenuse pakkumisele.
Kas olete kunagi saanud sellise ja mõelnud, et võiksite ise selliseid saata? Siin jagatavate mallidega saate seda peagi teha.
Pakume teile tellimuse eest tänamise malle, mida saate kasutada oma klientidele tänu avaldamiseks. Arutame ka selle olulisust ja anname näpunäiteid, kuidas kirjutada tänumeili, mis paneks teie kliendid end tänuväärsena tundma.
Klientidele tänusõnumite kirjutamine näitab, et väärtustate nende ettevõtmisi. Isegi lühike “aitäh” võib teie ettevõtte konkurentidest kliendikesksemana esile tõsta.
Tellimuse eest tänavad e-kirjad aitavad luua ja hoida kliendisuhteid. Tänumeili saates hoiate oma püsiklientidega ühendust ja loote usaldusel põhineva suhte.
Veelgi enam, tellimuse eest tänavad e-kirjad võivad suurendada klientide hoidmist ja soodustada korduvaid oste. Kui kliendid tunnevad, et neid hinnatakse, teevad nad tõenäoliselt teiega tulevikus uuesti äri.
Lõpetuseks, kas teadsite, et tellimuse eest tänusõnumite saatmine võib aidata teil saada rohkem avalikult jagatud positiivseid arvustusi? Paljud inimesed kipuvad jagama sotsiaalmeedias või arvustuste saitidel originaalseid tänusõnumeid, mis aitavad suurendada brändi ulatust ja usaldust potentsiaalsete uute klientide seas.
Ärge unustage lisada oma e-kirja teemareale tänu, et teie kliendid saaksid enne selle avamist teada, millega kiri on seotud. Üldiste teemaridadega (nt „Teie tellimus“ või „Aitäh“) tellimuse eest tänavate kirjade avamise ja lugemise tõenäosus on väiksem kui konkreetsemate või huvitavamate teemadega.
Lisaks, kui panete oma meili pealkirjaks ainult “Teie tellimus”, võib see olla segadusttekitav, kuna paljud ettevõtted saadavad selle teemareaga tellimuse kinnitusmeile (või olekuvärskendusi). Ärge tehke pealkirja liiga pikaks. Suurepärased tellimuse eest tänamise e-kirja teemaread on tavaliselt kuni 50 tähemärgi pikkused.
Kuigi tellimuse meilisõnumite saatmisel on palju eeliseid, peavad need olema hästi kirjutatud ja korralikult vormindatud. Ärge muretsege – pakume teile tellimuse eest tänavaid e-kirja malle, mida lähtepunktina kasutada. Kuid kõigepealt vaatame üle mõned näpunäited, kuidas kirjutada tõhusat tellimuse eest tänavat e-kirja.
Alustage e-kirja isikupärastamiseks – lisage kirja algusesse kliendi nimi ja tänage teda konkreetse tellimuse eest. See isiklik puudutus muudab teie tänukirjad ehedamaks ja siiramaks, mis aitab luua suhteid adressaatidega.
Järgmiseks, kui te pole seda veel teinud, lisage kindlasti lühike ülevaade sellest, mida klient tellis. See on viisakus, et nad saaksid hõlpsasti oma tellimusele viidata ja tagada, et kõik on õige. Samuti on hea mõte tänada klienti tema äritegevuse eest ja teavitada, et hindate tema toetust.
Viimaks lõpetage oma e-kiri tegevusega kutsele (CTA). See võib olla kutse uuesti külastada teie veebisaiti või poodi, registreeruda uudiskirja saamiseks või jälgida teid sotsiaalmeedias. Paljud kasutavad seda ruumi ka arvustuste või iseloomustuste küsimiseks või tulevaste ostude allahindluste pakkumiseks. Kui saadate e-kirju oma väärtuslikele klientidele, võite kaaluda sinna preemium sisu lisamist.
Kasutage kogu meilis oma ettevõtte hääletooni. Kui teie sihtpublik on formaalne, tänage teda ärilisuse eest. Kui teil on argipäevasem sihtrühm, kasutage julgelt fraase nagu “Tänan väga” või “Aitäh” ja saatke pika essee asemel kiire märkus.
Tellimuse eest tänumeile saate saata nii kohe pärast ostu kui tellimuse kinnituse meilina või pärast seda, kui rahulolevad kliendid on oma pakid kätte saanud. Sõnum ei pea olema pikk ega keeruline – piisab vaid mõnest lausest, et näidata tunnustust oma klientide vastu.
Viimasena, kuid mitte vähemtähtsana, kui soovite oma kliente naeratama panna, võite vajaduse korral isegi nende füüsilistele tellimustele lisada käsitsi kirjutatud märkme (ja visiitkaarte).
Kui te pole kindel, kust alustada, siis siin on teile tellimuse eest tänuavaldamise e-kirja mallide komplekt, mida lähtepunktina kasutada.
Hello [Name],
Thank you for your order. We appreciate your business and will be thrilled to send you [Products Ordered] as soon as possible. An email with tracking information will be sent to you once your order has shipped.
Thanks again, and we look forward to seeing you soon.
[Business Name]
Hello [Name],
We are so excited to send you [Products Ordered]. Your order will be processed and shipped as soon as possible. An email with tracking information will be sent to you once your order has shipped.
In the meantime, we would love it if you could follow us on social media or sign up for our newsletter for exclusive deals and promotions.
Thank you.
[Business Name]
Hi [Name],
Thank you so much for your order. We are getting everything ready to send you [Product(s) Ordered] and will let you know as soon as [it ships/they ship].
In the meantime, if you have any questions or concerns, please do not hesitate to reach out to us and we w be more than happy to help. Thanks again, and have a great day.
[Business Name]
Thank you so much for your order. We can’t wait for you to receive your [item/items].
If you have any questions or concerns in the meantime, please reach out to us and we’d be happy to help. Thanks again for your business, it is truly appreciated.
[Business Name]
Dear [Name],
We are delighted to inform you that your order is almost on its way. You should receive an email with tracking information once it has shipped.
Your order means a lot to us, and we are grateful for your business. Thank you so much.
[Business Name]
Hello [Name],
It’s our pleasure to serve you. We can’t wait for you to enjoy your [item/items], which should arrive in [timeframe].
In the meantime, make sure you follow us on [Social Media Platform(s)] to stay up-to-date with exclusive deals and promotions. Thanks again for choosing us.
[Business Name]
Hello there [Name],
We would like to thank you for your order [Number] of [item/items]. We know you have a lot of choices when it comes to [type of product], and we’re honored that you chose us.
Your satisfaction is our number one priority, so if there’s anything we could do to improve the customer experience then please don’t hesitate to reach out. Also, don’t forget to follow us on [Social Media Platform(s)] – we may have something special for you there soon.
[Business Name]
Dear [Name],
Thank you so much for your order. We’re packing everything up and will get it out to you as soon as possible. You’ll receive an email with tracking information once it has shipped.
As a thank you gesture, we’d like to offer you [discount/freebie]. Just use the code [code] at checkout next time you shop with us.
Thanks again,
[Business Name]
Dear [Name],
Thank you so much for your order, we appreciate that you chose to do business with us.
We can’t wait for you to receive your [item/items], and we hope you enjoy them.
Thanks again,
[Business Name]
Hi there [Name],
We are over the moon that you have decided to shop with us and just wanted to drop you a quick email to thank you for your order.
Your order will be with you in [timeframe], and we can’t wait for you to enjoy your new [item/items].
Thanks so much, and have a great day.
[Business Name]
Hello [Name],
Thank you so much for your order and for taking the time to shop with us. We know how busy life can be, so we truly appreciate your business.
We hope you love your new [item/items]. If you have any questions or concerns, please reach out to us and we’d be more than happy to help.
Once again, thank you for your business – it means the world to us.
[Business Name]
Dear [Name],
Once again, we would like to thank you for your order. We hope that our [products] will bring you a lot of joy.
As a thank you for your purchase, we would like to offer you a [discount/coupon] for your next order with us. A unique code for use when making your next purchase is below:
[Code]
Thank you.
Hello [Name],
We would like to thank you once again for your order. We are truly grateful for your business.
We hope you love your new [item/items], and we can’t wait to serve you again in the future.
Thanks so much, and have a great day.
[Business Name]
Dear [Name],
As a thank you for placing your previous order, we would like to offer you a [discount/coupon] for your next purchase with us.
We hope you come and shop with us again soon. For any questions or concerns, please reach out to us and we’d be happy to help.
Have a great day,
[Business Name]
Hi [Name],
Thank you so much for your last order with us – we appreciate your business.
As a thank you, we wanted to offer you a [discount/coupon] off your next purchase. Just enter the discount code [code] at checkout and you’ll receive [X]% off your order.
Thanks, and we hope to serve you again soon.
[Business Name]
Hello [Name],
Thanks for ordering from us last [week/month], we really appreciate your business.
As a thank you, we have a little gift card that gives you [details about the freebie].
We hope this will bring a smile to your face and that you’ll think of us fondly the next time you need [product/service]. We also hope you liked the handwritten note attached to your order 🙂
Thank you, and enjoy.
[Business Name]
Hi [Name],
As a thank you for your order, we wanted to let you know that we have included a [discount/coupon] for your next purchase with us.
We can’t wait to serve you again in the future. In the meantime, please reach out to us if you have any questions or concerns.
With love,
[Business Name]
Hello [Name],
Thank you for your order #[Number]. We hope that you are satisfied with your purchase.
If you have any questions or concerns then please reach out to our customer service team, who would be happy to help.
How about following us on social media [CTA]? We would love to stay connected with you.
Thank you again, and have a great day.
[Company name]
Hi [First name],
Thank you for your order. We truly hope that [Products/Services] met your expectations and that you enjoyed your experience with us.
We would love to hear any feedback you may have, good or bad.
Thanks again for choosing [Company name].
Hi [First Name]
Thanks for shopping with us. We hope that [item] was everything you hoped for and more.
If you have any questions or concerns, please reach out to us and we’d be more than happy to help. Have a great day,
[Business Name]
Iga tellimuse eest tänuavaldamise malliga on oluline:
Veenduge, et iga tellimuse eest tänav e-kiri on siiras, professionaalne ja kasulik. Lõppude lõpuks on õnnelikud kliendid teie ettevõtte elujõu allikaks.
With LiveAgent, you can prepare various templates beforehand, making your communication with customer swift and effective. Want to see all the posibilities for yourself?
A thank you for your order email is a message from a business to a customer showing gratitude for their purchase. It's also an opportunity to build goodwill and increase customer satisfaction by providing helpful information or discounts.
From a customer perspective, thank you for your order emails make them feel appreciated and valued. From a business perspective, sending such messages helps to build loyalty, works wonders for customer appreciation, delivers a better experience, and can even lead to new clients through word-of-mouth marketing.
With thank you for your order emails, timing is everything. You want to make sure you send the email as soon after the purchase as possible, while the customer's experience is still at the front of their mind. You might also, or alternatively, want to send these kinds of messages to customers after their orders have been shipped (if applicable). Some companies write these kinds of emails after the order has been received so that they can both thank the customer and remind them about the business.
This depends on a few factors, such as the time zone of your customers, the expected delivery date of their purchase, and when you think they'll be most likely to open and read your message. In general, thank you for your order emails should be sent as soon after the purchase is made as possible. You can also send a second 'thank you' email once the order has been received by the client to show them that you're still thinking about them and that your customer service team is at their disposal.
Among a few essential elements, a thank you for your order email should include a statement of gratitude for the customer's business, order number or details, info about the expected delivery timeframe (if applicable), a CTA (e.g. a link to your website or newsletter signup), and a discount or coupon code (for first-time customers). It all depends on your business, products, and what you think will resonate most with your customers.
It all comes down to the goal you have in mind when sending such an email. If you simply want to thank the customer for their business, make sure to sound personal and keep it brief. If you're looking to increase customer loyalty or encourage repeat purchases, consider adding a special offer or coupon to your thank you email. And finally, if your goal is to turn first-time customers into lifelong fans, focus on delivering an overall amazing customer experience.
Personalize the message with the customer's name and a purchase note with the order details, use an eye-catching subject line, or include a special offer or discount. It all depends on your business and your previous track record with email marketing. You can also consider adding a handwritten card on top of sending your email.
Concise ones. In general, the most effective subject lines for thank you for your order emails are short, sweet, and to the point. You want to make sure your email stands out in a crowded inbox, so avoid just a simple 'Thank you'. Instead, try something more specific and personal, such as 'Thank you for your order of (product name)'.
This is a great way to increase customer engagement, so we say go for it. Just make sure the coupon is relevant to your product or service, and that it's an offer that your customers will find valuable. Also, remember to include the expiration date and any other relevant details, such as the minimum purchase amount.
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