Kas teadsite, et keskmiselt saab kontoritöötaja päevas üle 120 meili, samal ajal kui keskmine avatmise määr on vaid 16,97%? Kuna meie postkasti voolab nii palju teavet, pole ime, et mõnikord võivad olulised sõnumid jääda märkamatuks või ununeda. Seetõttu tahame teile näidata, kuidas kirjutada tõhusat meeldetuletuskirja, mis köidab saaja tähelepanu. Olenemata sellest, kas proovite koosolekut jälgida, teavitada kolleege eelseisvast sündmusest või tuletada oma klientidele meelde nende maksetähtaega. Need mallid ja näpunäited aitavad teil koostada täiusliku meeldetuletussõnumi, mis kutsub esile soovitud vastuse.
Meeldetuletusmeil on turundajatele võimas tööriist, mis põhimõtteliselt teeb seda, mida ta ütleb — see tuletab saajale meelde millegi tähtsa lähenemist, temalt poolt oodatut või tegemata toimingut. Siin on mõned olukorrad kus meeldetuletuse saatmine võib Teie ettevõttele kasulik olla:
Meid pommitatakse igapäevaselt teabega eri suundadest. Seetõttu on sõbralike meeldetuletuskirjade saatmine muutunud hädavajalikuks, et olulised sõnumid ei jääks kahe silma vahele ega kaoks unustusse.
Näiteks näitab statistika, et kui saadate veebiseminari meeldetuletuse tund enne veebiseminari, saate 138,41% avamismäära ja 64,41% klikkimise määra. Kui aga saadate meeldetuletuse veebiseminari alguse ajal, saate avamismäära 108,01% ja klikkimise määra 39,26%.
Meid pommitatakse iga päev teabega igast suunast. Seetõttu on sõbralike e-kirjade meeldetuletuste saatmine muutunud hädavajalikuks, et tagada, et olulised sõnumid ei jääks kahe silma vahele ega kaotsi.
Parima aja kindlaksmääramine e-kirja meeldetuletuse saatmiseks võib selle tõhusust oluliselt mõjutada. Kuigi puudub ühene vastus, võivad mõned üldised juhised aidata teil valida optimaalse ajastuse. Siin on mõned üldised reeglid, mis põhinevad meeldetuletusmeili eesmärgil:
E-kirjad eelseisva koosoleku kohta tuleks saata 1-2 päeva enne tähtaega, et anda inimestele aega küsimuste või probleemide ettevalmistamiseks, millega nad soovivad tegeleda. Kui tegemist on tulevaste sündmustega seotud meilidega, tuleks need saata 3-14 päeva enne sündmust. Entusiasmi suurendamiseks võite enne sündmust saata ka mitu meeldetuletust. Tähtaja ületanud maksete e-kirju saab saata üks päev pärast maksetähtpäeva. See on suurepärane aeg inimestele meelde tuletada ja näidata, et ootate arve tasumist.
Nende e-kirjade saatmisel võtke siiski arvesse järgmist:
Mõelge meelde meeldetuletuse olemusele: ajastus peaks põhinema sõnumi kiireloomulisusel või olulisusel. Näiteks kui tuletate kellelegi meelde eelseisvat kohtumist, piisab tavaliselt kiire meeldetuletuse saatmisest päev või paar ette. Teisest küljest, kui tuletate klientidele meelde aeguvat prooviperioodi, on parem saata meeldetuletus paar päeva enne aegumiskuupäeva, et anda neile piisavalt aega tegutsemiseks.
Vältige meeldetuletuste saatmist viimasel minutil: kuigi võib tunduda ahvatlev saata meeldetuletus vahetult enne tähtaega või sündmust, võib see paljudel juhtudel anda tagasilöögi. Inimesed on sageli keskendunud muudele ülesannetele, mis tähendab, et teie meeldetuletus võib kergesti tähelepanuta jääda.
Mõelge ajavöönditele: kui teil on tegemist eri ajavööndites olevate adressaatidega, kaaluge meeldetuletuse saatmist nende tööajal, et suurendada kirja nägemise tõenäosust.
Vaadake andmeid: vaadake suundumuste tuvastamiseks oma varasemaid meeldetuletusi. Näiteks võite märgata, et meeldetuletuse saatmine teisipäeva hommikul edendab pidevalt kõrgemat reageerimismäära. Kasutage neid teadmisi ajastusstrateegia loomise lähtepunktina.
Siin on mõned õrnad meeldetuletusmeilide näited, mida saate erinevates stsenaariumides kasutada.
Need on sõbralikud meeldetuletuste näidised, mida saab kasutada mitme erineva stsenaariumi korral:
Meeldetuletuskirja teemaread:
To ensure a smooth process and avoid any last-minute rush, I kindly request that you take a moment to review the details [provide any necessary information or attachments].
If you have any questions, please feel free to reach out to me directly. Your prompt attention to this matter is greatly appreciated.
Thank you for your time and cooperation. I look forward to [desired outcome or next steps].
Best regards,
[YOUR SIGNATURE]
[Your contact information]
Kui te ei tea, kuidas kellelegi eelseisvat koosolekut viisakalt meelde tuletada, võite kasutada seda malli:
Meeldetuletuskirja teemaread:
I want to give you a quick heads up about our upcoming meeting scheduled for [Date] at [Time]. I am excited about the opportunity for us to [Purpose of the meeting].
Here are the key details for your reference:
– Date: [Date]
– Meeting time: [Time]
– Location/Venue: [Location]
– Meeting agenda: [Briefly mention the topics that will be discussed]
Please take a moment to review any materials or prepare any questions you may have. Your input and participation in the meeting are crucial to its success.
If you have any questions or need further information, please feel free to reach out to me. Otherwise, I look forward to seeing you at the meeting.
Thank you,
[YOUR SIGNATURE]
[Your contact information]
Meeldetuletuskirja teemaread:
I hope this email finds you well. I wanted to bring your attention back to an important matter that we discussed previously regarding [briefly explain the topic]. As the deadline [or next steps] approaches, I wanted to give you a kind reminder and provide a progress update.
Since our last conversation, I have been working on [briefly describe progress made]. However, there are a few points that require your attention. It is important that we take action promptly to ensure [desired outcome or goal].
To provide a quick recap, here are the key points of the matter:
– [Summarize the project or issue]
– [Mention any important deadlines/milestones]
I would like to request your input, approval, or further guidance at this stage in order to move forward successfully.
If you have any questions, need further information, or would like to discuss this matter further, please let me know.
Thank you for your attention to this matter.
Best regards,
[YOUR SIGNATURE]
[Your contact information]
Meeldetuletuskirja teemaread:
We wanted to take a moment to recognize and celebrate the significant milestones you have achieved in your journey with [Company Name]. Each milestone represents a stepping stone towards your personal and professional success, and we want to acknowledge and honor your achievements along the way.
To express our gratitude for your commitment and dedication, we have rewards and benefits in store for you as you reach specific milestones. These rewards may include [name the rewards/benefits].
Keep up the great work, stay motivated and focused on progressing through the milestones. By doing so, you not only demonstrate your capabilities but also contribute to the overall success of our organization. We look forward to celebrating many more milestones along your journey with us.
Thanks!
[YOUR SIGNATURE]
See on tagasihoidliku meeldetuletussõnumi näide, mida saab kasutada klientidelt tagasiside/kogemuse kohta küsimiseks:
Meeldetuletuskirja teemaread:
We understand that life gets busy, and providing feedback may slip your mind. That’s why we wanted to send you a follow-up email reminder to take a few minutes and share your thoughts with us. To provide your feedback, please click on the following link [Link to the feedback survey]. Your responses will remain confidential, and we appreciate your honesty and suggestions.
If you have any questions or encounter any issues, please feel free to reach out to our customer support team [provide contact information]. We are here to assist you.
Thank you for supporting us. We truly appreciate your feedback and look forward to hearing from you soon.
Best regards,
[YOUR SIGNATURE]
[Your contact information]
Meeldetuletuskirja teemaread:
Here are the key details of the promotion:
– Promotion name: [Insert name]
– Promotion period: [Start Date] – [End Date]
– Promotion details: [Briefly mention the benefits offered in the promotion]
This promotion is our way of showing our appreciation for your continued support. We want to provide you with the best value for your money and make your experience with us even more rewarding.
Simply visit our website [Website link] or contact our sales team [Contact information]. They will be happy to assist you and answer any questions you may have.
Thank you,
[YOUR SIGNATURE]
Meeldetuletuskirja teemaread:
Here’s a quick recap of the key dates and tasks that require your attention:
1. [Date 1] – [Specific Task]: [Include details about the task, its purpose, and any instructions.]
2. [Date 2] – [Specific Task]: [Provide necessary information or instructions related to the task.]
3. [Date 3] – [Specific Task]: [Explain the importance of this task and its impact on the product launch.]
It’s important that everyone involved completes these tasks by the stated deadlines to keep the project moving forward smoothly. Together, we can increase our chances of a successful product launch.
If you have any questions or concerns about any of the tasks or deadlines, please do not hesitate to reach out to the project manager or the team responsible.
Thank you for your dedication and efforts. Let’s make this launch a memorable one!
Best regards,
[YOUR SIGNATURE]
[Your contact information]
Meeldetuletuskirja teemaread:
We hope that you are enjoying the benefits of being a member of our loyalty program. We wanted to give you a friendly reminder to check your loyalty points and ensure you are taking full advantage of the rewards available to you.
At [Company name], we want to make sure you get the most out of your membership. Here are a few reasons why it’s worth checking your loyalty points balance:
1. Redeem exciting rewards: Your loyalty points can unlock exclusive rewards, from discounts on future purchases to free products. Don’t miss out on the opportunity to treat yourself!
2. Level up your membership: Some loyalty programs offer tiered membership levels with additional perks as you collect more points. Checking your points balance can help you keep track of your progress to reach the next level.
3. Time-sensitive offers: From time to time, we have special deals exclusively available for loyalty program members. By staying up to date with your points balance, you won’t miss out on anything.
To check your loyalty points balance and explore the available rewards, simply log in to your account. If you have any questions or need assistance, our customer support team is here to help [provide contact information].
Thank you for your continued loyalty and being a part of our loyalty program.
Enjoy!
[YOUR SIGNATURE]
Seda meeldetuletussõnumi näidet saab kasutada selleks, et aidata kellelgi eelseisvat sündmust meeles pidada.
Meeldetuletuskirja teemaread:
[Speaker 1 – short bio]
[Speaker 2 – short bio]
[Speaker 3 – short bio]
Event schedule:
[Event schedule details]
You can find more information on our event page. If you have any questions, please feel free to reach out.
Hope to see you there!
[YOUR SIGNATURE]
Meeldetuletuskirja teemaread:
As I haven’t heard back from you, I wanted to follow up on my previous message regarding [topic/project]. I understand that things can get busy, and messages may get overlooked. However, I wanted to send a gentle reminder email for no response, just to make sure that my previous email reached you and hasn’t been lost in the shuffle.
If you could kindly confirm that you have received my previous message or provide a quick update on the status of [topic/project], I would greatly appreciate it. Your response will help me determine the next steps and ensure that we can move forward.
In case you missed my earlier email, I have attached a copy [attach previous email or relevant documents if applicable]. Please review it and let me know your thoughts or any updates you may have.
If you need any additional details or clarifications, please don’t hesitate to reach out.
I look forward to hearing from you soon.
Best regards,
[YOUR SIGNATURE]
Märkus: Järelmeilide kohta lisateabe saamiseks ja erinevate olukordade jaoks täiendavate meilimallide leidmiseks võite vaadata meie artiklit.
Meeldetuletuskirja teemaread:
I am sending you a quick reminder regarding the action that needs to be taken regarding [specific task or request]. As a valued [client/customer/colleague], your involvement is important to ensure the smooth progress of [project/task].
We understand that life gets busy, but we kindly request your immediate attention to this matter to prevent any further delays.
If you require any clarification or additional information, please do not hesitate to reach out to us. Our team is available to assist you and provide any guidance or support you may need.
Thank you for your understanding and prompt action. We look forward to hearing from you soon.
Best regards,
[YOUR SIGNATURE]
[Your contact information]
Meeldetuletuskirja teemaread:
Hope things are going well for you. This is just a quick payment reminder that the invoice [invoice number] which we sent on [date] will be coming due on [invoice due date].
I’m sure you’re busy, but I’d appreciate if you could take a moment and look over the invoice when you get a chance. I’m happy to answer any questions you might have. Thanks again for your business!
Sincerely,
[YOUR SIGNATURE]
[Your contact information]
Meeldetuletuskirja teemaread:
I know that all of us often have busy lives, and details can be missed. I’ve attached a copy of the invoice to this email, in case the original was lost or deleted.
If the payment has already been sent, please disregard this message. If you have any questions regarding this invoice or payment details, please reply to this email and I’d be happy to answer them.
Thanks,
[YOUR SIGNATURE]
[Your contact information]
Meeldetuletuskirja teemaread:
We tried to charge your credit card for your subscription renewal at [Product], however, it failed.
This typically happens due to a change in your credit card number, card expiration, card cancellation, or the bank not recognizing the payment and taking action to prevent it.
To ensure you don’t experience any interruption of your service, please update your credit card details, and we’ll give it another try. You should be able to do it in less than a minute by clicking here: [link to the update page].
If you have any questions, concerns, or issues, please visit our Help Center, call us at [number], or start a chat with our customer support team. We’re here to help!
As always, thanks for being a [Company] customer.
Best,
[YOUR SIGNATURE]
Meeldetuletuskirja teemaread:
We wanted to give you a heads up. The payment information you have on file for your [Product] subscription (card ending with ****) is going to expire in a few days. Unfortunately, if we don’t have a valid card, we will have to cancel your subscription when this payment cycle ends.
If you’ve got 30 seconds, would you mind updating your payment information?
Let us know if you have any questions or if there’s anything we can do to help.
Thanks so much!
[YOUR SIGNATURE]
Meeldetuletuskirja teemaread:
Time flies! Can you believe that your [Product] trial is almost coming to an end?
You still have 3 days to get up to speed with all the awesome things you can do with [Product] like:
[Benefit 1 using feature 1]
[Benefit 2 using feature 2]
[Benefit 3 using feature 3]
If you’re ready, you can navigate to the Plans page to select a subscription that best suits your needs. Our plans start at [price], and you can change your plan at any time.
You’ll also get access to our rockstar customer support team who can guide you through any challenge and recommend best practices for getting the most value out of our [tool/ platform/ software].
Choose My Plan
Still evaluating and could use a hand before your trial is up? Let us know – we’re here to help!
Best,
[YOUR SIGNATURE]
Meeldetuletuskirja teemaread:
It looks like you haven’t signed into your [Product] account for a while. Just a friendly heads up that [Product] accounts are automatically deactivated after [number] days of inactivity.
We’d love for you to stick around. To keep your account open, please log in at least once by [date].
[SIGN IN]
As a reminder, with [Product] you can:
[Use feature 1 – benefit 1]
[Use feature 2 – benefit 2]
[Use feature 3 – benefit 3]
In case you need a refresher course – check out our tour to get you up and running again.
If you have any questions or need any help, reply to this email or jump on a live chat with our customer care team. We’ve got your back!
Cheers,
[YOUR SIGNATURE]
Meeldetuletuskirja teemaread:
We wanted to reach out with a friendly reminder regarding the cancellation of your account with us. Your account will be permanently closed in [number of days/remaining time]. After that, all your data and access to our services will be lost.
We also wanted to take a moment to highlight the numerous benefits you will be missing out on by canceling your account.
With an active account, you will continue to enjoy:
– [Benefit 1]
– [Benefit 2]
– [Benefit 3]
If there is anything we can do to address any dissatisfaction or improve your experience, please don’t hesitate to reach out. We strive to provide the best experience possible and we are here to help find a solution that meets your needs.
If you would like to reactivate your account and take advantage of all the benefits, simply click the button below:
[Reactivate account link]
If you have any questions or need assistance, feel free to contact our support team via our live chat, phone, or email [provide contact details].
Thank you for being a valued customer.
[YOUR SIGNATURE]
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Meeldetuletuste saatmiseks pole ideaalset aega, kuna see varieerub sõltuvalt olukorrale. Kui teavitate oma kliente eelseisvast maksest, prooviperioodi lõppemisest või tellimuse uuendamisest, on mõistlik neid teavitada vähemalt nädal enne seda ja ka tähtpäeval. Kui ebaõnnestunud maksete saamiseks on vaja e-kirju saata, on mõistlik saata meeldetuletus esimesel tööpäeval pärast tähtpäeva.
Üks suuremaid vigu, mida meeldetuletavate meilisõnumitega teha saate, on saata üksik meeldetuletus ja loota parimat. Kui soovite konverteerida rohkem prooviversiooni kasutajaid või saada ebaõnnestunud maksetest rohkem tulu, kaaluge e-kirjade saatmist, mis hõlmavad eelmeeldetuletusi, tähtaegade meeldetuletusi ja meeldetuletuste järgseid sõnumeid.
Meeldetuletamise e-kirjad peaksid olema lühikesed, lihtsad ja pakkuma ainult parajalt konteksti ja detaile, ilma et see oleks ülearune tarbetu teabega. Need peaksid olema kirjutatud professionaalselt, samas sõbralikult ja viisakalt – võti on õige tasakaalu leidmine püsivuse ja pealetükkivuse vahel. Lisage kindlasti ilmne üleskutse tegevusele, et kliendid teaksid täpselt, mida neilt oodatakse.
Klienditoe tarkvara suurettevõtetele
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Meie veebileht kasutab küpsiseid. Jätkates eeldame Teie luba küpsiste paigaldamiseks, nagu on üksikasjalikult kirjeldatud meie privaatsuse ja küpsiste poliitika.
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