Mis on sedeli tarkvara?
Sedeli tarkvara on platvorm, mis muudab klientide probleemide lahendamise lihtsamaks. See on lihtsam meetod klientide probleemide lahendamiseks. See aitab klienditeeninduse personalil palju efektiivsemalt töötada ja kvaliteetset teenust pakkuda. Lisaks aitab see klientide päringuid tähtsuse järjekorda seada.
Ticketing software is a good business investment. It has an impact on costs, revenues, work efficiency and customer satisfaction. Therefore, it is important to choose the best ticketing software provider that will meet the specific needs of your business.
Frequently Asked Questions
What is ticketing software?
Ticketing software is a platform that makes it easy to solve customer problems coming from a variety of communication channels such as email, live chat, and social media. Each entry that arrives becomes a ticket. With the help of ticketing software systems, customer service representatives can efficiently manage all customer inquiries.
Is it worth using ticketing software?
It is worth using ticketing software because it allows agents to work more efficiently, allows for effective prioritization, and also allows you to store all messages and customer data in one place. In addition, the service team members can easily share content with each other.
Can you use ticketing software via LiveAgent?
LiveAgent provides ticketing software. It is intuitive, easy to use, and allows you to handle all the necessary communication channels, reporting and communication within the team.
Expert’s note
Sedeli tarkvara on platvorm, mis muudab klienditeeninduse efektiivsemaks, võimaldades tähtsuse järjekorda seada ja suhtlust hõlpsalt hallata.
Kasutage oma klientide iseteeninduse kogemuse optimeerimiseks KKK tarkvara
Andke oma klientidele võimalus leida iseteeninduse abil otsitud vastuseid. LiveAgenti KKK tarkvara võimaldab Teil luua suurepäraseid kliendiportaale.
LiveAgent pakub mitme kanaliga kliendituge mitmekülgsete funktsioonide ja integratsioonidega. Hind on taskukohane, kuid kasutajad mainivad õppimiskõverat. MailChimp on turundusplatvorm, mis pakub meiliautomatiseerimist ja integreerub LiveAgentiga. Slack on reaalajas sõnumsideplatvorm, mis integreerub ka LiveAgentiga ja võimaldab skaleerida tugiesindajate arvu vastavalt vajadusele.